REVISED CHARGES w.e.f. 22.12.2020 |
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S.NO |
Complaint Category |
Services |
1 |
Leakage Testing of Individual House (On Customer request) |
Rs. 76/- per Customer |
2 |
New Stove Conversion (excl. supply of rubber hose) & Reconversion to LPG |
Rs. 69/- per burner |
3 |
Permanent Disconnection |
Permanent Disconnection Without device: Rs. 183/- |
Permanent Disconnection With device: Removal charges as per Annexure-1 |
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4 |
Modification of PNG installation |
Fixed cost of Rs. 1121 for removing and installing same length of pipe upto 4 m(1/2" GI & Cu) |
If qty. of old pipe is more than re-installed pipe, removal charges for balance pipe will be as per Annexure-1 |
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For additional pipe installation and material charges are applicable as per Annexure-1 |
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Re-Installation of Appliance Valve with Rubber tube/Isolation valve - Rs. 272/- (in case the service is performed without dismantling of existing GI/Cu pipes, then this rate is applicable) |
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5 |
Re-installation (GI Pipe-3/4", 1/2" and Cu Pipe)/Restoration of installation |
Fixed cost of Rs. 1121 for installing length of pipe upto 4m (1/2" GI & Cu) and pipe length>4m will be installed as per Annexure-1 |
Re-Installation of Appliance Valve with Rubber tube/Isolation valve - Rs. 272/- (in case the service is performed without dismantling of existing GI/Cu pipes, then this rate is applicable)
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The above rates are in case where no additional pipeline installed, for additional pipeline the cost of material shall be separate as per Annexure-1 |
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6 |
Rubber tube Replacement (for length of 1.5 mtrs.) |
Installation and material charges as per Annexure-1 are applicable |
7 |
Temporary Disconnection (Renovation)/Removal Charges for GI/CU pipeline |
Removal charges for pipeline are as per Annexure-1 |
8 |
Flame Problem |
Free service - Upto 15 days of first NG Conversion & New Stove conversion. After 15 days, Rs. 116/- per burner i.e. (no. of burners x 116) |
9 |
Temporary Disconnection (Personal Reason) - Non dismantling of GI/CU installation |
Rs. 183 per instance |
Rs 25/- per month to be applicable on prorata basis |
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10 |
Defective Meter |
Rs. 950 (if meter is not faulty-as penalty charges) + Rs. 343 |
For other charges, please click here. (pdf download link of service charges)
ANNEXURE-1 |
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TYPE OF MATERIAL |
Cost/mtrs in Rs. |
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Installation charges |
Removal charges |
Material cost |
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GI Pipe(1/2") |
354 |
77 |
378 |
GI Pipe(3/4") |
354 |
81 |
409 |
Copper Pipe |
354 |
71 |
402 |
Rubber Tube(1m) |
90 |
|
137 |
Rubber Tube(1.5m) |
90 |
|
152 |
Appliance valve(1/2") |
|
|
143 |
Appliance valve(1/4") |
|
|
96 |
Isolation valve(3/4") |
|
|
225 |
Isolation valve(1/2") |
|
|
139 |
Note:
1. After any disconnection, material shall be kept in the custody of IGL or customer's premises, if required.
2. For C&I connections, separate charges are applicable.
3. The rates of material and services may be changed subject to change of tenders.
4. The rates of services (A) considered above are including taxes .i.e.@18%