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REVISED CHARGES w.e.f. 22.12.2020               

S.NO

Complaint Category

                           Services                                                                                              

1

Leakage Testing of Individual House (On Customer request)

Rs. 76/- per  Customer                                                                                                   

2

New Stove Conversion (excl. supply of rubber hose) & Reconversion to LPG

Rs. 69/- per burner

3

Permanent Disconnection

Permanent Disconnection Without device: Rs. 183/-

Permanent Disconnection With device: Removal charges as per Annexure-1

4

Modification of PNG installation 

Fixed cost of Rs. 1121 for removing and installing same length of pipe upto 4 m(1/2" GI & Cu)

If qty. of old pipe is more than re-installed pipe, removal charges for balance pipe will be as per Annexure-1

For additional pipe installation and material charges are applicable as per Annexure-1

Re-Installation of Appliance Valve with Rubber tube/Isolation valve - Rs. 272/- (in case the service is performed without dismantling of existing GI/Cu pipes, then this rate is applicable) 

5

Re-installation (GI Pipe-3/4", 1/2" and Cu Pipe)/Restoration of installation

Fixed cost of Rs. 1121 for installing length of pipe upto 4m (1/2" GI & Cu) and pipe length>4m will be installed as per Annexure-1

Re-Installation of Appliance Valve with Rubber tube/Isolation valve - Rs. 272/- (in case the service is performed without dismantling of existing GI/Cu pipes, then this rate is applicable) 

 

The above rates are in case where no additional pipeline installed, for additional pipeline the cost of material shall be separate as per Annexure-1

6

Rubber tube Replacement (for length of 1.5 mtrs.)

Installation and material charges as per Annexure-1 are applicable
Drilling hole into Slab - Rs. 708 (if reqd.)

7

Temporary Disconnection (Renovation)/Removal Charges for GI/CU pipeline

Removal charges for pipeline are as per Annexure-1

8

Flame Problem

Free service - Upto 15 days of first NG Conversion & New Stove conversion. After 15 days, Rs. 116/- per burner i.e. (no. of burners x 116)

9

Temporary Disconnection (Personal Reason) - Non dismantling of GI/CU installation

Rs. 183 per instance

Rs 25/- per month to be applicable on prorata basis

10

Defective Meter

Rs. 950 (if meter is not faulty-as penalty charges) + Rs. 343

 

For other charges, please click here. (pdf download link of service charges)

 

ANNEXURE-1

TYPE OF MATERIAL

Cost/mtrs in Rs.

Installation charges

Removal charges

     Material cost

GI Pipe(1/2")

                         354                          

          77         

         378                           

GI Pipe(3/4")

354

81

409                           

Copper Pipe

354

71

402                           

Rubber Tube(1m)

90

 

137                           

Rubber Tube(1.5m)

90

 

152                           

Appliance valve(1/2")

 

 

143                           

Appliance valve(1/4")

 

 

96                             

Isolation valve(3/4")

 

 

225                           

Isolation valve(1/2")

 

 

 139                           

 

Note:

1.       After any disconnection, material shall be kept in custody of IGL.

2.       For C&I connections, separate charges are applicable.

3.       The rates of material and services may be changed subject to change of tenders.

4.       The rates of services (A) considered above are including taxes .i.e.@18%