Indraprastha Gas Limited  
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Safety :

We at IGL believe that HEALTH, SAFETY & ENVIORNMENT are inherent part of business. Company is making its best efforts to provide a safe and accident free environment for its employees’, customers & society. Apart from providing an environment friendly fuel to the customers, the Company uses best international practices in laying its infrastructure. The Company makes its best efforts to educate the customers to handle the fuel. Needless to say that IGL is committed to eliminate air pollution and the beginning has been made in the NCT of Delhi.

The Company makes a systematic approach to promote Health, Safety & Environment in and around. The Company follows Safety Management System as HSE Policy, work permit system, personal protection, Fire & Safety Education and training, Accident reporting, investigation, Safety Audit and emergency preparedness etc.

Safety of our Customers is of prime concern to us for which we follow specific system approach.


  • Safe Refilling instructions followed for all CNG Vehicles at CNG Station

  • Safety symbols & cautionary instructions displayed all around

  • Safety films screened at CNG Stations frequently to educate consumers

  • Safety leaflets / Stickers developed for awareness on specific occasions

  • Free Compliance Plate given to all public transport fleet running on CNG through transport deptt

  • Safety clinics conducted for customers

  • Safety leaflets / Stickers developed and distributed

  • 24Hrs customer care number 1860-180-1817/0124-7105959

In order to inculcate the safety habits, training programs are conducted for consumers and employees to make them aware about the ways to safely handle the gas.

NATIONAL SAFETY WEEK is celebrated each year from 4th March – 10th March in which employees, customers and general public is made aware about importance of safety in their lives.

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CNG Outlets
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CNG Outlets
PNG complaint redressalIGL 24*7 Customer Care No. 1800 102 5109 / 18001805109 (Toll Free).
Emergency No. 155216 / 1800111817
Emergency Contacts
Emergency Customer Care Numbers (Please note that these numbers are to be used in case of an Emergency only) For Delhi
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
Central 1 Kakanagar 8130995001 65657970 8130995000
2 CGO 65699468
3 Sarojini Nagar 65653872
4 Okhla 65699467
5 Udyan Marg 64691003
6 Punjabi Bagh 64690366
South 7 RK Puram 8130995002 65486339
8 Nelson Mandela 65652326
9 Pushp Vihar 64735996
West 10 Dwarka 8130995003 64512602
11 Janakpuri 24506084
12 Paschim Vihar 64519118
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
North 13 Rohini-19 8130995004 65286536 8130995000
14 Rohini-10 64690285
15 Pitampura 64510018
16 Derawal Nagar 64590054
17 Nerela 64690821
East 18 Vivek Vihar 8130995005 64690283
19 Patparganj 65286448
20 Mayur Vihar 64508305
21 Dilshad Garden 64644933
For Ncr
1. GR. NOIDA » 8130995006
2. GHAZIABAD »   8130995007
3. NOIDA »  8130995008

Click for the list of location wise numbers

Delhi Fire Service: 101
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