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PNG :. PAYMENT MODES

  • Electronic Payment
  • Cheque Payment
  • Cash Deposit

Debit & Credit Card and Net banking Payments: : If you have a Net Banking account or any valid Visa, Master Card, Diners Debit/Credit Card, you can pay your bill easily by following the steps given below:-

For customers not registered with IGL
  • Go to www.iglonline.net
  • Under the "Customer Zone" tab provided on right side of the website, click on "INSTA PAYMENT" (if you are not registered). Enter your BP Number& click “Get Details” to fetch details of amount payable. Click ‘pay’ to make online payment using Credit Card, Debit Card, Internet Banking, Wallet/Cash Card & other modes.

For customers registered with IGL

If you haven't registered on our website, you may click on "Customer Registration" tab and register with your BP Number, Mobile Number, Create Password& Email address to access your account details online. After registering follow the below process:
  • Go to www.iglonline.net
  • Under the "Customer Zone" tab provided on right side of the website, click on "CUSTOMER LOGIN". Log with your User Name (i.e BP Number) and password.
  • On Home Page, click on “Make Payment” which will open “Pay Balance Amount”. After checking the amount, click on “Make online payment” to make online payment using Credit Card, Debit Card, Internet Banking, Wallet/Cash Card & other modes.
NACH (National Automated Clearing House): Under this system, your bank account would be debited through NACH facility for your PNG consumption bill amount. You do not have to open any new bank account for the purpose but your existing bank account is good enough to avail this easy payment facility. Customer shall fill the NACH form (link provided below) and submit the same in IGL along with a cancelled bank cheque of his/her bank account.

DGM (Marketing)
Marketing Department
Indraprastha Gas Ltd
IGL Bhawan, Plot No. 4, Community Centre,
Sector 9,
R.K. Puram,
NewDelhi110022

Service shall be activated in 3 weeks from submission of NACH form. (To download NACH form, Click on
National Automated Clearing House (NACH)
Instructions to fill NACH Form and Terms & Conditions


Electronic Bill Presentment and Payment (EBPP): This facility is offered by most banks for easy payment process of bills through Net banking. To avail this facility, go to the website of your respective bank and log onto your account.
  • Click on "Bill Pay"
  • Click on "Register for a New Biller"
  • Enter "State" as "Delhi"
  • Enter "Category of Billers" as "Utility"
  • Choose "Indraprastha Gas Limited" from a list of options and Click on Register
  • Enter your BP Number and a nickname of IGL for your reference
  • You can choose to opt for "Auto pay" or "manual pay" from the options provided by bank.
Note: Note: The process/terminologies described above may vary slightly with different banks. Alternately, you can also visit www.billdesk.com for further information.

Standing Instruction on Card (SI): Through this service, IGL customers can issue one time instruction to charge his credit card {Master/Visa/Diners} for payment of PNG bill. Thereafter, your card will be debited automatically for your subsequent PNG bill amounts. Fill the "SI on card" form (link provided below) and courier it to the following address:-

DGM (Marketing)
Marketing Department
Indraprastha Gas Ltd.
IGL Bhawan, Plot No. 4, Community Centre,
Sector 9, R.K. Puram,
New Delhi 110022


(To download "SI on Card" form, Click on http://www.iglonline.net/Documents/SubscriberCreditCardDetails.pdf


E-wallet Payments

This facility is offered by Pay Tm, Money on Mobile, Oxigen & Mobikwik for easy payment process of bills through wallets. To avail this facility, customer needs to download their respective mobile apps.

Payment by Pay Tm
  • Go to Paytm wallet mobile app
  • Under the “Recharge or Pay Bills for” click on “Gas”. Enter “Gas Provider” and select Tab “Indraprastha Gas Limited” and then enter BP Number to fetch details of amount payable.
  • Click ‘pay’ to make wallet payment.
Payment by Mobikwik
  • Go to Mobikwik wallet mobile app
  • Under the “Recharge &Bills” click on “Gas”. Enter “Operator” and select Tab “Indraprastha Gas Limited” and then enter BP Number to fetch details of amount payable.
  • Click ‘pay’ to make wallet payment.
Payment by Oxigen
  • Go to Oxigen wallet mobile app
  • Under the “Pay Bills &Recharge” click on “Utilities”, then click on “Gas” under “Select Service Option” then click on “Operator” to select Indraprastha Gas Limited”. Enter BP Number and select “click to fetch bill amount” for knowing amount payable.
  • Click “proceed” to make wallet payment.
QR-Code Payments

This facility is offered by Pay Tm for easy payment process of bills through their wallets. To avail this facility, customer needs to download Pay Tm mobile apps and scan QR code provided on right hand side of each IGL bills.
  • Go to Paytm wallet mobile app
  • On header select “Pay/Scan” which will open a window for scanning of QR code available on IGL bills. . After QR code is scanned, a page will open “pay your Gas Bill” and then enter BP Number to fetch details of amount payable.
  • Click ‘pay’ to make wallet payment.

Cheque drop facility at dropboxes: At any of the conveniently located conventional drop boxes installed by IDBI, IDFC & ICICI Bank for IGL. Follow instructions given on the bill while issuing the cheque for payment.

Kindly open the links mentioned below to check respective locations of cheque drop boxes.


Cash Payments can be made at select branches of IDBI Bank and retail outlets of Easy Bill, Money on Mobile & Oxigen. Do not forget to mention your Business Partner no. on the bank voucher while making cash payment. Carry your bill with for making payment at these outlets.

To know more about the location of IDBI branches, click below or Call Customer care at 1800 102 5109 & 1800 180 5109(Toll Free)

IDBI Bank

To know more about the location of retail outlets OF Easy Bill, Money On Mobile & Oxigen, click below or Call Customer care at 1800 102 5109 & 1800 180 5109 (Toll Free)

Easy Bill Outlets
Money On Mobile Outlets
Oxigen Outlets
 
Customer Zone

Make instant payment for PNG bills

Apply for a new PNG connection at your home

To download registration form for
   
Register Here! to create your online account

Manage your IGL PNG account online and pay your PNG bills
CNG Outlets
Find the nearest outlet.
CNG Outlets
PNG complaint redressalIGL 24*7 Customer Care No. 1800 102 5109 / 18001805109 (Toll Free).
Emergency No. 155216 / 1800111817
 
Emergency Contacts
Emergency Customer Care Numbers (Please note that these numbers are to be used in case of an Emergency only) For Delhi
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
Central 1 Kakanagar 8130995001 65657970 8130995000
2 CGO 65699468
3 Sarojini Nagar 65653872
4 Okhla 65699467
5 Udyan Marg 64691003
6 Punjabi Bagh 64690366
South 7 RK Puram 8130995002 65486339
8 Nelson Mandela 65652326
9 Pushp Vihar 64735996
West 10 Dwarka 8130995003 64512602
11 Janakpuri 24506084
12 Paschim Vihar 64519118
 
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
North 13 Rohini-19 8130995004 65286536 8130995000
14 Rohini-10 64690285
15 Pitampura 64510018
16 Derawal Nagar 64590054
17 Nerela 64690821
East 18 Vivek Vihar 8130995005 64690283
19 Patparganj 65286448
20 Mayur Vihar 64508305
21 Dilshad Garden 64644933
 
For Ncr
1. GR. NOIDA » 8130995006
2. GHAZIABAD »   8130995007
3. NOIDA »  8130995008
 

Click for the list of location wise numbers

Delhi Fire Service: 101
Emergency
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