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PNG :. BENEFITS

Knowing fully well that Piped Natural Gas is the obvious choice for us to make, wouldn't it be apt if we called PNG Positively Natural Gas!!

PNG has several distinctions to its credit- of being a pollution-free fuel, easily accessible minus storage troubles, and being available at very competitive rates.

When you choose PNG, you are making a wise decision. Why not enhance your comfort and improve your lifestyle for the years to come? Experience the versatility and performance of this reliable energy source. With PNG you don't need to make any choices, for its characteristics make it the best option for domestic and commercial purposes.

  • Uninterrupted supply
    The source of PNG supply in Delhi is the famous Hazira-Bijaipur-Jagdishpur (HBJ) pipeline of GAIL (India) Limited. PNG offers the convenience of ensuring continuous and adequate supply of PNG at all times, without any problem of storing gas in cylinders.


  • Unmatched convenience
    The domestic consumers have to take upon themselves the trying task of booking an LPG cylinder refill, time and again. Then starts the wait for the deliveryman to deliver the cylinder. Switching over to PNG renders this entire exercise unnecessary. PNG also eliminates the tedious routine of checking LPG refill cylinder for any suspected leakage, or it being underweight, at the time of delivery. Moreover, the user is spared the inconvenience of connecting and disconnecting the LPG cylinder when out of gas. Precious space, occupied by LPG cylinders is also saved.


  • Safety
    The combustible mixture of natural gas and air does not ignite if the mixture is leaner than 5% and richer than 15% of the air-fuel ratio required for ignition. This narrow inflammability range makes PNG one of the safest fuels in the world. Safety Tips

    Natural gas is lighter than air. Therefore, in case of a leakage, it just rises and disperses into thin air given adequate ventilation. But LPG being heavier will settle at the bottom near the floor surface.

    A large quantity of LPG is stored in liquefied form in a cylinder. With PNG, it is safer since PNG installation inside your premises contains only a limited quantity of natural gas at low pressure i.e. 21 millibar (mbar).

    On leakage, LPG expands 250 times, which is not the case with PNG. Supply in PNG can be switched off through appliance valve (inside the kitchen) and isolation valve (outside kitchen premises), which fully cuts off the gas supply.


  • Billing
    The user is charged for the quantity of PNG used with no possibility of any pilferage as the billing is done according to the meter. A unique feature is that the user gets to pay only after consumption of gas. The domestic consumer pays the PNG bill only once in every two months.

    In case the consumption is less than 4 scm in a bi-monthly billing cycle, consumer is liable to pay minimum Rs. 100 towards PNG Bill.

    The user pays the gas consumption charges based on the exact consumption reading provided by the meter installed at his premises, subject to minimum quantity of 4 scm in a billing cycle. In case consumption in a bi- monthly billing cycle is less than 4 scm, consumer is liable to pay minimum charges equivalent to 4 scm value. The bill is delivered at the user’s doorstep. List of collection centers/drop boxes


  • Customer support
    Round-the-clock customer support is assured through 24 hrs number 1800 102 5109(Toll Free) backed by control rooms, which are manned by engineers and trained technicians. Thus complaints, if any, are promptly redressed.


  • A versatile fuel
    Natural gas is being used predominantly as a versatile fuel in many major cities catering to domestic and commercial applications, as a cooking fuel, for water heating, space heating, air conditioning, etc.


  • Environment friendly
    Natural gas is one of the cleanest burning fossil fuels, and helps improve the quality of air, especially when used in place of other more polluting energy sources. Its combustion results in virtually no atmospheric emissions of sulphurdioxide (SO2), and far lower emissions of carbon monoxide (CO), reactive hydrocarbons and carbon dioxide, than combustion of other fossil fuels.

    In fact, when natural gas burns completely, it gives out carbon dioxide and water vapour. These are the very components that we exhale!


  • No daily liasioning
    The consumer is spared the task of liasioning with oil companies and co-ordinating with them for ensuring the daily supply of fuel, because PNG is supplied directly through pipes.

    The daily bills, settlements and reconciliation are also avoided as the consumer is billed Bi-Monthly, and that too as per the meter reading.


  • No spillage and pilferage
    In case of fuels like HSD and LDO, there are considerable chances of spillage and pilferage. In case of PNG these losses are invariably done away with, for PNG is supplied through pipes.


  • Lower maintenance cost
    With PNG, soot or ash accumulation and greasy spillages are absent from your appliance. Maintenance costs are, thus, driven down.
 
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CNG Outlets
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CNG Outlets
PNG complaint redressalIGL 24*7 Customer Care No. 1800 102 5109 / 18001805109 (Toll Free).
Emergency No. 155216 / 1800111817
 
Emergency Contacts
Emergency Customer Care Numbers (Please note that these numbers are to be used in case of an Emergency only) For Delhi
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
Central 1 Kakanagar 8130995001 65657970 8130995000
2 CGO 65699468
3 Sarojini Nagar 65653872
4 Okhla 65699467
5 Udyan Marg 64691003
6 Punjabi Bagh 64690366
South 7 RK Puram 8130995002 65486339
8 Nelson Mandela 65652326
9 Pushp Vihar 64735996
West 10 Dwarka 8130995003 64512602
11 Janakpuri 24506084
12 Paschim Vihar 64519118
 
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
North 13 Rohini-19 8130995004 65286536 8130995000
14 Rohini-10 64690285
15 Pitampura 64510018
16 Derawal Nagar 64590054
17 Nerela 64690821
East 18 Vivek Vihar 8130995005 64690283
19 Patparganj 65286448
20 Mayur Vihar 64508305
21 Dilshad Garden 64644933
 
For Ncr
1. GR. NOIDA » 8130995006
2. GHAZIABAD »   8130995007
3. NOIDA »  8130995008
 

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Delhi Fire Service: 101
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